Our Privacy Policy

Privacy Policy

Last Updated: October 28, 2025

Seller Surge AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our website, services, and communications, including SMS messaging.


1. Information We Collect

We may collect the following information from you:

Personal Information:
Name, email address, phone number, and any other details provided through our website forms or appointment booking pages (e.g., sellsurege.com or related scheduling links).

Automatically Collected Data:
IP address, browser type, operating system, and usage data collected via cookies or analytics tools.

Communication Data:
Records of communications and preferences, including SMS and email interactions.


2. How We Use Your Information

We use your information to:

Schedule, confirm, and remind you of appointments booked through our site.

Send service-related communications, including text messages and email notifications.

Improve our website, marketing, and customer experience.

Respond to your inquiries and provide customer support.


3. SMS Messaging and Consent

By opting in on our website or booking form, you consent to receive SMS notifications and alerts from Seller Surge AI.
Message frequency varies.
Message and data rates may apply.

Text HELP to +1 (805) 705-0258 for assistance or STOP to unsubscribe at any time.

Use Case:
Seller Surge AI uses SMS messaging to send appointment confirmation and reminder texts to clients who schedule consultations via sellsurege.com. These messages include appointment date, time, and preparation details.

Opt-in Confirmation Message Example:

“Thank you for scheduling with Seller Surge AI! Reply YES to confirm you agree to receive appointment updates via text. Reply STOP to opt out.”


4. Data Sharing

We do not sell or rent your personal data.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or communication platforms, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Data Security

We use industry-standard security measures to protect your data.
However, no method of transmission or storage is completely secure. By using our services, you acknowledge and accept these risks.


6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.


7. Your Rights

You have the right to:

Request access to your personal information.

Request correction or deletion of your data.

Withdraw consent for marketing communications.

To exercise these rights, please contact us at:
📧 [email protected]


8. Third-Party Services

We may use trusted third-party providers (such as CRMs, SMS/email platforms, or analytics tools) to operate our business.
These providers may process data on our behalf and are bound by confidentiality and compliance agreements.


9. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these third-party websites.


10. Policy Updates

We may update this Privacy Policy periodically.
Changes will be posted on this page with the updated date above.


11. Contact Us

If you have any questions or privacy-related concerns, please contact:
📧 [email protected]
🌐 https://sellsurege.com
🏢
601 11TH AVE UNIT 1216, SAN DIEGO, CA 92101


A2P Compliance Statement

Opt-in required prior to receiving SMS messages.

Users can text STOP to unsubscribe or HELP for support.

Message frequency varies.

Message & data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Copyright © SELLER SURGE AI. All rights reserved.